Support Implied Networks Support

We believe in keeping it simple. Which is why at Implied Networks we have everything you need in a variety of options. Our team would be happy to design a support program catered to your organization's needs. The following options can be included in our plans. Please contact us if you have any questions.:

  • Remote Network/Server Monitoring
  • Unlimited Telephone/Remote Support
  • Server Patching
  • Routine On-site Proactive Support Visits
  • Secure Off-site Data Backup, can be added with any plan.
  • Telephone System Moves, Adds, and Changes
  • All plans can be billed monthly, quarterly, or annually. 1 Year contract required.

What our customers say

  • “We have worked with Implied Networks, going on 2 years, and are completely satisfied with the results!. Skillful, resourceful and always finds time to discuss our current needs and situations. I highly recommend Implied Networks to anyone!”
    Gary Francoeur, IT Manager
  • "Implied Networks has consistently provided excellent advice and service.  We are a long time client with  ever-changing needs of various applications, and have always received attentive and efficient responses in all instances.  In a business in which effective promptness is imperative, our contract with Implied Network has been invaluable."
    A Market
  • "The Implied Network team evaluated our status, made recommendations for upgrades, and provided a very competitive pricing option for our hardware needs. The service contract we agreed upon was tailored specifically for us and is very doable financially. They managed the movement and installation of our server, installed new computers and requisite software, and have quickly and successfully troubleshot every issue that has arisen in our year of doing business with them. I do not hesitate for a single second in recommending Implied Networks to schools and businesses needing prompt and expert technological support."
    James Gorman, Director
  • "Implied Networks is the perfect partner to help with our phone and network requirements.  I know they understand our business requirements; trust they will help us to implement the best, most cost effective, solutions; and feel confident they are ready, willing and able to provide support when issues arise.  They have, and will continue to help me improve our business operations.  I highly recommend Implied Networks."  
    Kathy Brennan, CIO & Director of Services
  • "We have worked with Implied Networks for a number of years. We always have been very satisfied with the support that we receive. Our regular network maintenance is done promptly and accurately and the Implied staff is always very responsive when a problem arises outside of our regularly scheduled visits. Since we do not have and IT person here on staff, it is important to us that we can call or email at any time with questions or concerns. Our problems are always quickly resolved and we are kept up to date on the progress of ongoing issues. I highly recommend Implied Networks!"
    Jim Snodgrass, Executive Director
  • “This may be the smoothest upgrade we have ever done. The largest part of that is Implied’s ability to understand our needs and the trust we have placed in them with our systems.”
    David Gazaway, Owner
  • “Implied Networks is our secret weapon. Their quick response to our urgent issues, up to date technology advice and expert level IT capabilities pay us back many times over for contracting their services. We are treated as if we were their only customer. Their experienced staff is exceptionally dedicated to their customers.”
    Danielle Martin, General Manager




  • choose your plan

  • Remote single-server monitoring*Additional servers add $25 each.Remote single-server monitoring*
  • VIPRE EndPoint SecurityIf NeededVIPRE EndPoint Security
  • Daily health check of serverDaily health check of server
  • Server Patch ManagementServer Patch Management
  • Client Portal AccessClient Portal Access
  • Monthly Report to CustomerMonthly Report to Customer
  • Resolution of AlertsResolution of Alerts
  • Installation of patches and security updatesInstallation of patches and security updates
  • Telephone/Remote SupportTelephone/Remote Support
  • On-Site SupportOn-Site Support
  • Add Cloud BackupAdd Cloud Backup
  • Microsoft Office 365Microsoft Office 365
  • For your IT Staff

    Silver


  • $100

    per month

  • Remote single-server monitoring*Alerts e-mailed to your staff
  • VIPRE EndPoint Securityyes
  • Daily health check of serveryes
  • Server Patch Managementyes
  • Client Portal Accessyes
  • Monthly Report to Customeryes
  • Resolution of Alertsno
  • Installation of patches and security updatesno
  • Telephone/Remote Support$110 per hour
  • On-Site SupportMinimum charges apply$125 per hour **
  • Add Cloud Backup$75 per Server per month
  • Microsoft Office 365Include w/ Quote
  • We handle everything!

    Gold


  • $200

    per month

  • Remote single-server monitoring*yes
  • VIPRE EndPoint Securityyes
  • Daily health check of serveryes
  • Server Patch Managementyes
  • Client Portal Accessyes
  • Monthly Report to Customeryes
  • Resolution of Alertsyes
  • Installation of patches and security updatesyes
  • Telephone/Remote SupportUnlimited****
  • On-Site SupportMinimum charges apply$110 per hour **
  • Add Cloud Backup$75 per Server per month
  • Microsoft Office 365Include w/ Quote
  • We handle everything plus regular site visits!

    Platinum

  • For NH customers, price will change for other states.

    $1200

    per month ***

  • Remote single-server monitoring*yes
  • VIPRE EndPoint Securityyes
  • Daily health check of serveryes
  • Server Patch Managementyes
  • Client Portal Accessyes
  • Monthly Report to Customeryes
  • Resolution of Alertsyes
  • Installation of patches and security updatesyes
  • Telephone/Remote SupportUnlimited****
  • On-Site SupportFor NH customers, price will change for other states.2 - 4 Hour visits
  • Add Cloud Backup$75 per Server per month
  • Microsoft Office 365Include w/ Quote

*Windows or Linux Servers (add additional servers for $30 each per month)
Can also add Windows desktops or laptops for $10 each per month.
**Minimum rates apply for any on-site labor.
***Platinum plan based on customers within NH, call for pricing in any other state.
****Unlimited Support rates may be adjusted based on total network users and annual review




  • choose your plan

  • Remote single-workstation monitoring*Additional computers add $80 each.Remote single-workstation monitoring*
  • VIPRE EndPoint SecurityIf NeededVIPRE EndPoint Security
  • Daily health check of all systemsDaily health check of all systems
  • Client Portal AccessFor remote access to PCClient Portal Access
  • Notification of any system problemsNotification of any system problems
  • Weekly Report to CustomerWeekly Report to Customer
  • Telephone/Remote SupportTelephone/Remote Support
  • On-Site SupportOn-Site Support
  • Add Cloud BackupAdd Cloud Backup
  • Microsoft Office 365Microsoft Office 365

  • Silver


  • $180

    per year

  • Remote single-workstation monitoring*yes
  • VIPRE EndPoint Securityyes
  • Daily health check of all systemsyes
  • Client Portal Accessyes
  • Notification of any system problemsyes
  • Weekly Report to Customeryes
  • Telephone/Remote Support$110 per hour
  • On-Site SupportMinimum charges apply$125 per hour **
  • Add Cloud Backup$140 per computer per year
  • Microsoft Office 365Include w/ Quote

  • Gold


  • $690

    per year

  • Remote single-workstation monitoring*yes
  • VIPRE EndPoint Securityyes
  • Daily health check of all systemsyes
  • Client Portal Accessyes
  • Notification of any system problemsyes
  • Weekly Report to Customeryes
  • Telephone/Remote SupportUnlimited
  • On-Site SupportMinimum charges apply$110 per hour **
  • Add Cloud Backup$120 per computer per year
  • Microsoft Office 365Include w/ Quote

*Windows or Mac workstation(s)/laptop(s) (Add additional computers for $120 each per year)
**Minimum rates apply for any on-site labor.

  • Monitored Devices
  • Windows & Linux Servers
  • Windows or Mac computers and laptops
  • Mobile Devices
  • Monitored Items
  • Backup Status
  • Hardware SNMP Traps, fans, hard drives, power supplies.
  • Disk Space and growth
  • Windows Services Status
  • Anti-Virus activity and definitions
  • Exchange Server Databases
  • All Event Logs
  • Performance Monitoring - memory, processor, and disk usage
  • Patch Management