Please read for our support schedule during the week of Thanksgiving. There could be delays in response times. Please update your staff of these changes. If you are planning any new users or changes during that week, please plan ahead and request them the week before. We do have backup support available, for any true

Please read this completely, as our billing process is changing. You can trust these new e-mail’s that will include a payment link to make a secure payment. There will also be a link to view the invoice, it will no longer be an attachment. All clients will have the option to pay with an eCheck

We have recently updated our patch management settings. This is for all computers that are monitored through our systems, for our contracted customers. Systems not being monitored, the users should “restart” them on a weekly basis. We will continue to manually apply the server updates, to not interrupt business activity with those customers. Microsoft usually

There have been some recent updates to our support portal, including announcements and knowledgebase articles. You can still enter and track all of your support cases also. Please let us know if you need your login reset.https://support.impliednetworks.com As always, please send support requests to support@impliednetworks.com so a support ticket gets opened properly. Please add short

It has just recently been brought to our attention that Microsoft is increasing their annual monthly subscriptions after April 1, 2025, on the date of your next subscription renewal. Most of our customer subscriptions are billed to us monthly with an annual commitment. Your “NCE contract end date” is indicated on your invoices, on any

As we have discussed with most of our contracted customers, Windows 10 is coming to an end. After October 14, 2025 Windows 10 will no longer receive any security updates. Which means these systems either have to be upgraded to Windows 11, or they need to be replaced. We still have approximately 280 devices still

We have been in the process of moving to a new support system this last week. You may have received a welcome e-mail for the new Support Portal, which were sent out accidentally during the migration. They were a pretty generic looking message from an odd address. That is a safe e-mail, and you can

We continue to see large delays in the availability of affordable laptop and chromebook models. Our orders we have on back order continue to get pushed further out. We are working hard with our distributors to still give our customers the best possible deals with the models that are available. There are many factors playing

The next generation of technology is coming. A single device to be used on the go and in the office. Lenovo will be releasing the new ThinkPad X1 Fold in mid-2020. The folding screen allows for complete versatility on the road with the power of a full laptop. When in the office, can be attached

We have recently made changes to the reporting provided for our Fortinet firewalls at customer sites. We have always received daily firewall reports for your Fortinet devices. We have now added weekly reports to most of our customers. The weekly reports will be sent out Sunday mornings from noreply@forticloud.com. The subject will start with something