We have recently signed with a new vendor to provide the services that we use with our customers. This includes our system monitoring, cloud server backup, remote access, service ticket PSA system, and SentinelOne EDR protection. Once we have the new systems setup and tested, we will be migrating all of your devices over. We

Effective July 1, 2026, Microsoft has done pricing changes to some of their Microsoft 365 subscriptions. These will go into effect on your next renewal date for each subscription. We will be sending you more details, before your next renewal. You will see your renewal date on your invoices, shown as the “NCE Contract end

We have been seeing an increase in compromised Microsoft 365 accounts, with those accounts being accessed by bad actors. All of our users are forced to use multi-factor authentication and the bad actors can still get around it, if you let them. Please pass this onto all of your users. You need to train them

This issue has been resolved1/22/26 – We have had reports from multiple customers that Microsoft 365 services are not working, which includes email delivery and access to services. We will update this post as more information is available, admins can use provided link to see current status from Microsoft. https://admin.cloud.microsoft/?#/servicehealth/:/alerts/MO1221364

Please read this completely, as our billing process is changing. You can trust these new e-mail’s that will include a payment link to make a secure payment. There will also be a link to view the invoice, it will no longer be an attachment. All clients will have the option to pay with an eCheck

We have recently updated our patch management settings. This is for all computers that are monitored through our systems, for our contracted customers. Systems not being monitored, the users should “restart” them on a weekly basis. We will continue to manually apply the server updates, to not interrupt business activity with those customers. Microsoft usually

There have been some recent updates to our support portal, including announcements and knowledgebase articles. You can still enter and track all of your support cases also. Please let us know if you need your login reset.https://support.impliednetworks.com As always, please send support requests to support@impliednetworks.com so a support ticket gets opened properly. Please add short

Microsoft has started pushing people towards their “New Outlook” app for e-mail. We have found many items that do not work the same as the “Classic Outlook” app, causing some aggravation with users. We have just implemented policy changes for all of our contracted customers. That will hopefully block the migration to the “New” version.

It has just recently been brought to our attention that Microsoft is increasing their annual monthly subscriptions after April 1, 2025, on the date of your next subscription renewal. Most of our customer subscriptions are billed to us monthly with an annual commitment. Your “NCE contract end date” is indicated on your invoices, on any

As we have discussed with most of our contracted customers, Windows 10 is coming to an end. After October 14, 2025 Windows 10 will no longer receive any security updates. Which means these systems either have to be upgraded to Windows 11, or they need to be replaced. We still have approximately 280 devices still